Overview
Styling Magazine, published by Styling Professional DOOEL, sells digital products (downloadable magazine issues in PDF format). This policy explains when refunds are and are not available.
Digital Products
Because our products are digital goods that are delivered instantly and can be downloaded immediately after purchase, all sales are generally final and non-refundable. When you complete a purchase, you expressly agree that access to and download of the digital content begins immediately, and you acknowledge that you therefore lose the statutory 14-day right of withdrawal for digital content under EU consumer law.
When We Will Provide a Refund
- The digital file is faulty, corrupted or cannot be downloaded and we are unable to resolve the problem;
- You were charged more than once for the same order (duplicate payment);
- You were charged but did not receive access to the product.
When We Cannot Provide a Refund
- You changed your mind after the file was delivered;
- You purchased the wrong issue by mistake but the file was already downloaded;
- You do not have suitable software to open a standard PDF file.
How to Request a Refund
To request a refund, contact us within 14 days of purchase at info@styling-magazine.com with your order number and a description of the problem. We will review your request and respond within a reasonable time.
Processing of Approved Refunds
Approved refunds are issued to the original payment method. It may take several business days for the amount to appear on your statement, depending on your payment provider.
Contact
Styling Professional DOOEL, ul. Lepenec 1409/29, 1000 Skopje, North Macedonia. Email: info@styling-magazine.com.
Last updated: 11 August 2026.